Get support, advice and safeguarding help for a child or young person

Use this service to:
Use this service to:
1. ● access the Family Help Point
  
  ● find information and self-help tools
  
  ● request to speak to someone for help or advice
  
  ● raise a referral to children's services
You can use this service if you are a child or young person under the age of 18, or if you are someone that needs help and advice about a child or young person under the age of 18.

If you are between 18 and 25 and you have Special Educational Needs and Disabilities (SEND), you can find advice and support on Stockton-on-Tees Borough Council's Local Offer page (opens in new tab).

Request takes around 6 minutes.
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Before you start
Before you start
1. Call 999 if anyone is in immediate danger or a crime is happening now.
  
  Call the Emergency Duty Team on 01642 524552 if you are reporting an urgent concern outside of the office hours Monday to Friday 08:30 to 17:00 and Friday 08:30 to 16:30. The team can help with emergency situations involving child protection, child care and mental health.
  
  Children and young people, their families, communities and professionals can find further information and resources about how organisations work together to safeguard and promote the welfare of children on the Tees Safeguarding Children Procedures Website (opens in new tab).
What happens to my information?
What happens to my information?
1. The Council uses your information in accordance with the Data Protection Act and the General Data Protection Regulation. For more details on how we use your personal information please view our Privacy Notices page (opens in new tab).

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Get support, advice and safeguarding help for a child or young person

Use this service to:

Before you start

What happens to my information?