Make an insurance claim

● make a claim following an incident that has resulted in personal injury, loss or damage to property and you believe the council is at fault

For all claims:

● your personal details including contact information
● details and photos of the incident location
● details of the loss, damage or injury you sustained because of the incident

For personal injury claims you will also need:

● photos of the injuries sustained
● if the injury resulted in time off work, the dates you were absent from and to
● your employee ID number if you are a Stockton-on-Tees Borough Council employee claiming for an incident at work

For vehicle damage claims you will also need:

● photos of the damage
● the make and model of the vehicle
● the V5C if you are the registered keeper
● quotes or invoices for repair costs

For property loss or damage claims you will also need:

● photos of the damage
● quotes or invoices for repair or replacement costs

The term 'property' refers to any item owned by you. This may include property such as driveways, garden walls, fences etc or other property such as mobile phones or items of clothing.

Stockton-on-Tees Borough Council is committed to protecting the public funds it handles and in order to prevent and detect fraud, we may share information relating to claims with other organisations and public bodies. The deliberate provision of false or misleading information will always be reported to the police for investigation and action will be taken to recover costs.

The Council uses your information in accordance with the Data Protection Act and the General Data Protection Regulation. For more details on how we use your personal information please view our Privacy Notices page (opens in new tab).